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Casework, constituents and correspondence — in one secure place.

Portico is the casework system for UK elected representatives — whether you work on your own or run a busy office. Least-privilege by design, hosted in the UK, and built to pass the reviews the public sector actually runs.

Who Portico is for

One platform for every tier of elected representation in the UK — solo members and full offices alike.

MPs

Members of Parliament and their constituency and Westminster offices, handling high casework volumes with support staff.

Councillors

Members of county, district, borough, unitary, combined and parish authorities — including the many who work entirely on their own.

Mayors

Directly elected and combined-authority mayors and their offices, coordinating correspondence and casework across a region.

Members of devolved parliaments

Members of the Senedd and the Scottish Parliament and their teams, managing constituency and regional casework.

However you're elected, and whether it's just you or a team of ten, Portico fits the way you work.

Why representatives choose Portico

Everything you need to follow a constituent from first contact to a resolved case — without asking anyone's IT department to take on risk.

Every case, tracked

Constituents, correspondence and casework in one timeline. Nothing falls through the cracks between surgeries and inboxes.

Built for OFFICIAL

TLS in transit, encryption at rest, UK data residency and a full audit trail of who looked at and changed each record.

Works with your inbox

Connect a Microsoft 365 or Gmail mailbox so constituent email arrives in Portico, ready to turn into a case.

Solo or in a team

Work entirely on your own, or share casework, handovers and cover across an office. The same tool scales to either.

Your identity, your look

Party and independent colour themes, so your workspace reflects who you represent.

Subject access, handled

Log a request, see the statutory deadline, and produce the response from what Portico holds.

From first call to live

  1. Choose your plan

    Pick what fits — a single member, an office or group, or a whole council or authority.

  2. Agree terms

    We send the terms and, for organisations, an invoice against your PO.

  3. Set up with you

    Tell us your details, your colours and who needs access. We set up your workspace and your team's accounts.

  4. Go live

    Sign in and start working. Your cases and contacts are yours from day one.

Risk-averse IT team? Good — so are we.

Whether it's a council, a devolved parliament, a mayoral office or a constituency office, Portico is built to satisfy your Senior Information Risk Owner: UK-only hosting, multi-factor sign-in, a record of every access and edit, and an Information Governance pack that turns a long review into a sign-off.